An Embarrassing Lesson About Leaving Negative Reviews
When I had the pleasure of interviewing Johnny B. Truant and Sean Platt, we talked about how it’s possible for authors and readers to develop
relationships and the immediacy of contact. Before the internet, most people “reviewed” books with friends or in book clubs. Your thoughts about a particular story probably never reached the person who wrote that story.
Now, of course,there is a direct connection between writers and readers. And, despite the fact that there are some nasty trolls out there, I think that, overall, that connection is a good thing. It is certainly changing the way I think about stories, especially stories I don’t really like. Well, okay, itshould change the way I think about stories I don’t like.
An admission: I can be terribly harsh. It’s one of those things I don’t like about myself and have been working on changing for most of my adult life. Just as there are some lessons we must learn over and over, there are some personality flaws we must constantly fight against. Sometimes this harshness comes across in my book reviews. Harsh doesn’t equate with cruel though. I’m not one of those raving lunatics who leaves death threats or goes on one star review rampages. But, I could state why I don’t like certain books more clearly and succinctly and leave out words like “annoyed” or “grrrrr.”
The important part of this post is I left a bad review for a book. It was a two star review, and maybe I was in a bad mood that day, or maybe the story really bugged me, but either way, the review stated that I didn’t like the book, listed three specific, negative points, then groused because I paid for the book.
Clearly, I was not thinking about the human who had spent hours writing, editing, and publishing this story. If he had been a friend of mine, asking for my opinion about the book he’d worked so hard on, my thoughts would have been phrased far differently. The basic criticisms would have been the same, but the delivery would have been considerably toned down. Why shouldn’t I offer the same consideration to a stranger?
The answer is, of course, that I should.
The author contacted me. If he hadn’t, my review would have sat there in cyberspace forever, and I wouldn’t have learned this important lesson. But he did contact me. With an APOLOGY.
Here is part of the email he sent me:
“I’m sorry you didn’t like the book….If you are interested, I can send you something you might like better. I just finished publishing Theme-Thology: Invasion, which contains stories by fifteen authors in a wide array of genres and styles. While you probably won’t love all of it, I suspect you’ll like a lot of it. Just let me know format (Kindle/Nook/Kobo) and which address to gift it to …I do want to thank you, by the way. Positive or negative, I appreciate any review by someone who took the time to read the entire book.”
In the spaces where the ellipses are, he referenced my review. I had to go back and read my review because though I remembered not liking the story, I couldn’t remember why or what I’d said about it. It was not nice, and I felt bad about it upon reading his VERY nice email to me.
Part of being a writer today involves dealing with negative reviews, even if “dealing with” means “completely ignoring.” Since Smiling Tree Writing is running the series on independent writing, and I admired this author’s courage in contacting someone who left a negative review (he had no way of knowing I’m generally a nice person) I invited him to write a guest post for the series.
I am happy to tell you that Mr. Charles Barouch, author of Adjacent Fields, and more recently contributor and editor of Theme-Thology: Invasion, has written a guest post for the independent writing series. It will be published this Wednesday.