Authority + Credibility + Expertise Don’t Always Add Up to Trust

A cat, laying on her back, head tilted, paws held up and turned claws down, on someone's lap.

Authority, credibility, expertise, and trust are intertwined and involve more than our logical brains. Sometimes you trust someone inexplicably and sometimes even if a person seems authoritative and credible, you just don’t trust them. When it comes to B2B marketing, organizations need all four. It’s easy to speak with authority. All you have to do is sound like you know …